GenIA: How This Technology Changed the Business World

Generative Artificial Intelligence (GenAI) is no longer a technology in the testing phase, but a powerhouse shaping the future of business. The economic impact of AI could represent a significant global shift in the coming years. Industries such as manufacturing, education, and healthcare are already experiencing these advancements, from creating innovative designs to more precise and personalized medical diagnoses.

Adopting GenAI has become an urgent necessity for companies that want to maintain their competitiveness. It is no longer a question of whether AI should be incorporated, but how to do it effectively. Strategic partnerships with technology providers capable of scaling and integrating solutions with existing systems are crucial to maximizing the value of technological change.

Companies are being categorized into three profiles: those that use ready-made tools, those that customize these tools with their own data, and those that develop tailored solutions. What will determine the success of GenAI implementation is not the size of the company but its ability to adapt and the maturity of its digital culture.
Check out our blog and learn how GenAI can impact and transform your company!

What is Generative AI?


Generative AI is a type of artificial intelligence that creates new content, such as text, images, music, audio, and video. It uses large AI models, known as foundation models, and is capable of performing multiple tasks simultaneously, from summaries to Q&A. These models can be easily adapted for specific uses with minimal example data.

How does Generative AI work?


This advanced technology allows AI to create new content, such as text, images, music, and even code. Instead of merely performing predefined tasks or answering questions based on stored data, generative AI can generate original material from patterns learned during training.

This becomes a true powerhouse in various applications, from creating artwork and developing new products to automating creative processes in businesses and markets. The innovation capacity makes Generative AI a transformative tool. It represents a significant leap in AI by opening doors for creativity and machine efficiency, complementing and expanding human capabilities.

Generative AI models work similarly to the human brain, predicting what will happen next and learning from the differences between predictions and reality. They start with artificial neural networks, where each of these “neurons” processes information and passes the results to the next layer. During training, the model adjusts parameters based on errors and successes, refining predictions over time.

While we know how models are designed and trained, the internal workings of these systems are still complex and not fully understood. The ability of generative AI to create original content cannot yet be fully explained, even as research continues to evolve.

Main Uses of Generative AI


It can transform customer interactions, enhance research and chat experiences, explore large volumes of unstructured data, and assist with repetitive tasks like responding to RFPs or finding marketing content in multiple languages. It also provides information and responses in user-friendly formats, adapting to the context of each interaction and changing how organizations process and use information. This allows businesses to become more agile, creative, and connected to their audiences.

What Are the Key Similarities and Differences Between Generative and Traditional AI?



While Artificial Intelligence is a broad field within IT, generative AI is an emerging subcategory. Generative AI shares several characteristics with traditional AI but also presents significant differences. Let’s take a look!

Common Characteristics
Both rely on large volumes of data for training and decision-making. They identify patterns in data and use that knowledge to make predictions and adjust their behavior. Whether generative or traditional AI, both can be improved over time by adjusting parameters based on feedback or new information.

Key Differences
Traditional AI is typically designed to perform specific tasks more efficiently than humans, such as detecting credit card fraud or providing directions. Generative AI, on the other hand, is broader and creates new and original content based on its training data.
While traditional systems are often trained on specific data for predetermined functions, generative AI models are trained on extensive and varied datasets and can later be fine-tuned for specific tasks.
Moreover, traditional AI frequently uses labeled data in supervised learning techniques, whereas generative AI is initially trained with unlabeled data, using unsupervised learning.

Impact of Generative AI

Research shows that generative AI can transform areas like customer operations, marketing and sales, software engineering, and research and development. Additionally, it can accelerate the discovery of new drugs and the creation of materials. Sectors such as technology, banking, pharmaceuticals, education, and healthcare can greatly benefit from this technology.


Generative AI is based on neural networks and capable of creating new content in text, image, video, or audio formats from user-provided prompts. It is expected to significantly boost productivity in areas that have so far resisted automation, such as strategic decision-making and intellectual collaboration.

Why is Generative AI Important?


Generative AI simplifies knowledge-based tasks, such as data analysis and content creation, boosting efficiency and creativity in the workplace. In marketing, for example, it eliminates the need for extensive data engineering, allowing the direct integration and analysis of information from various sources, such as social media and customer feedback. This facilitates obtaining insights and developing more effective advertising campaigns. Large Language Models (LLMs) streamline processes that used to be time-consuming and expensive.

This technology also impacts customer service by automating the analysis and response to queries, improving the efficiency and personalization of support. In software engineering, generative AI can accelerate application development, from data analysis and configuration suggestions to identifying and fixing code errors. In research and development, it enables faster product design and testing, speeding up innovation and the discovery of new medicines.

The main benefits of generative AI include:

  • Improved productivity
  • Cost reduction
  • Greater customer satisfaction
  • Easier execution of complex tasks with less effort and time
  • Reduction of errors and operational costs
  • Provision of personalized and real-time support
  • Assistance in making more informed decisions through advanced data analysis.

In short, generative AI not only automates routine tasks but also drives innovation, increases efficiency, and boosts creativity across various fields.

The Future of Generative AI


While it is not yet entirely clear how generative AI will impact businesses and the way we work, it is evident that significant investments are being made in generative AI across multiple sectors. According to Gartner, 40% of corporate applications will have embedded conversational AI by 2024, and 30% of companies will have AI-driven development and testing strategies by 2025.

However, the risks and limitations of generative AI could slow this rapid advance. Fine-tuning generative models to understand a business’s specifics can be challenging, and running such models can be expensive. Additionally, the risks of exposing confidential business information may deter some companies.

Progress may happen more slowly than many expect. The Internet, for instance, took over a decade to become what was initially envisioned, during which time the necessary infrastructure was developed and people’s behavior adapted to new possibilities. Generative AI may follow a similar development trajectory.

Experts reflect on the future of generative AI in business, and many believe it could transform the way companies are structured. Future organizations based on generative AI automation may gain a competitive edge. This business model could be quite different from what we know today.

ETHO IT Solutions in This Scenario


ETHO IT Solutions keeps up with emerging technology trends by having experienced and certified professionals. Our Bootcamp training programs for IT staff in companies and the expertise of our Hot Skills in addressing digital transformation demands make us a solid partner, always ahead of technological changes in the world.
Count on ETHO IT Solutions, and speak with one of our specialists!

Comments are closed